Reclaiming Rules

Recovery laws and articles 38 and 42

Provisions of paragraph i article 9

Article 9- the marketing company is obliged to meet the following cases in the process of network marketing

i- in case of terminating the contract, return of sold products (within maximum 12 months to the date of termination of the contract) which can be resold and refund of the received goods minus the cost of sending and returning the goods and retail profit to the marketer of the price for the consumer and non-refundable taxes

Note- the networking marketing company can deduct the commission paid for the sale of returned goods from the next commission of higher level marketers.

Rules and Regulations of Taksoo Company

Rules of buying, distribution and recovery of goods:

Article 1- user lacks the right to quit due to special circumstances of the good and services as is explained in article paragraph d article 38 of the e-commerce rules, unless the parties agree to

a- Regarding services, with user’s agreement, in case the delivery is before 7 working days

b- Providing services for food or other goods with expiry dates

c- Goods or services whose prices are determined by the fluctuations of financial market and is not controlled by the provider

d- Goods produced in accordance with personal traits of the user and accordingly, can’t be taken back or because they can be spoiled or go rotten

e- Audio and video tapes and computer softwares that are opened by the user

f- Newspapers, publications and magazines in accordance with the press law

note- Consumer and Producer Support Organization is in charge of offering a list of services and goods in paragraph c, constantly update it and inform the public through Comprehensive information network Commerce and the information website of the same institute.

Article 2 - financial services sub-paragraph (a) "Act of e-commerce is outside the scope of consumer protection rules

(A) Investment services

(B) Insurance services